Stuck at "Syncing 390 files" forever. Solution 5. . 1. and the constantly saying it is uploading and indexing. I'm using it at my work. com) 4) I re-installed Dropbox & re-aligned the Dropbox location with the Dropbox/ folder on my external drive. Dealing with the same issue, with the same lame support suggestions. I'm getting more and more frustrated with the service you offer, and feel as much friction with it as with the Adobe suite back in the days: This means i loose A LOT of time trying to fix issues, my computer have often sub par to almost unusable performan. The Dropbox desktop app may take longer to sync or may get stuck syncing after updating to macOS 14. dropbox folder. Navigate to the Dropbox website, log in with your account, and upload files to the cloud. however if you don't let Dropbox finish before doing something else (like adding more files or using the computer for other tasks) or. It still has the best support for apps syncing their data on mobile devices. Turn on suggestions. Desktop. Recently my dropboxDropbox stuck indexing files. Unlink OneDrive Account. But note that I have only 21 total files (contained in four (a couple nested) folders and changing only one of the files resulted in the synchronization. Payter, the agent working on your case responded back with some added steps, in orde. But sometimes it just stays stuck. I merged your topic to this one here. 5 days stuck 'indexing' since updating on Mac. As soon as I closed Eclipse Dropbox would resume syncing. I tried to delink and relink my account to force it to update After the account was relinked, it crashes 2-3 minutes after opening Dropbox every time. Dropbox is a great cloud storage service, but as mentioned in the case above, it is not as stable as one would expect and can run into problems such as Dropbox is syncing but it says it is not syncing, etc. it was syncing 581 files for days. Also, I located the ticket number, and it seems that the case was automatically closed due to inactivity. Stuck indexing. 12-04-2018 07:53 AM. I have checked the selective sync again. Support has so far recommended I try things I've alr. Using the Mac version 88. Dropbox icon has stuck on starting. Once this completed, it appeared to go into a full-on sync mode, indexing thousands of files and downloading thousands more (my total dropbox footprint is ~17k files, 600 GB of data). I am only using 16% of the space available on my dropbox account. The Dropbox. I've tried reinstallation, Dropbox. Moreover, after several sec (20 sec) it agent crash. on a computer with too many files (1-2+m) this causes Dropbox to start indexing them all at once causing the system to slow to a crawl. 5- Reinstall the newest version of Dropbox app (keep the antivirus deactivated) 6- Let the Dropbox sync. I confirm the App version 182. She has 130 files downloading for multiple hours, and appears to have made little to no progress. 4M files on my DBX Business account. As it happens, after 30mins, I received a notification that the hard links were repaired. There doesn't seem to be anywhere to view progress, so I am unaware if it's stuck or just working. Stuck in "syncing" for days. Click Pause syncing. And today again. Step 2: Input cmd in the Windows 10’s search bar, right-click Command Prompt and click Run as administrator. Try restarting your computer, and then restarting the Dropbox app from the desktop. Open your File manager and make sure "Show hidden files" is checked. Hi Mark, First of all, thank you for your quick response and assistance. You'll then see the progress of this through the sync status where you previously saw "Up to date". Turn on suggestions. Before being in this state, the file tried to upload multiple times but was never completed. Community Moderator @ Dropbox. 426) of the app everything is back to normal but the app keep updateing by her self. dmathes. Open "Task Manager" (Ctrl+Shift+Esc); Go to "Performance"; Click "Open Resource. If that’s what bothers you, apply the solutions from this article. Go to solution. What should you do to fix it? This article has compiled 5 effective solutions to get your Dropbox back to normal. These steps may not be necessary. No errors are displayed. Solved: Hello, Despite not making any changes to my Dropbox folder contents on my Windows host the Dropbox icon is at a constant syncing and/or indexing state and I cannot. . I have never had any issues like this with dropbox before, but all of the sudden I have 34 files that are stuck syncing. I hope the information provided here clarifies matters and helps you set this up differently. Now try syncing again. Go to the "Account" tab. Curious I looked at what it was trying to sync and it was a random file. While holding the Space bar key, click "Fix Hardlinks". Step 4. Step 5. Dropbox has been stuck for several weeks on 39 files syncing. - Full Sync happens also very often (and following indexation), usually resolved in a day, but it gets stuck a lot = many hours trying to debug. Advanced reinstall of Dropbox, no change. What I tried so far: - Restarting the app as well the PC. If Dropbox is present, select it, right-click and select End task. Windows app stuck displaying 'Syncing ### files'. . For a few days now, whenever I hover my mouse over the Dropbox menu bar icon I see a beachball and can't do anything at all with it. When I force kill all the Dropbox processes and restart the app, it. I've done the rounds with the very unhelpful DB support people and have been referred to a specialist called Craig. Fixed an issue where syncing Dropbox might prevent Synology NAS. Dropbox will re-sync your files to your computer to transition you into or out of the team. It explains how you can store your files in Dropbox and sync them between your devices. . Please wait about ten minutes to see if Dropbox resumes syncing. Click here to learn about selective sync . com) 4) I re-installed Dropbox & re-aligned the Dropbox location with the Dropbox/ folder on my external drive. 3. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. Dropbox says everything will be done in a few minutes, but the sync upload bar doesn't progress. 3- Uninstall Dropbox app. Next, specific source and destination folder respectively in Synology NAS and Dropbox. FYI, the other day, it did not update immediatly but later updated. 1 - uninstall dropbox from pc. I went on holiday and when i returned 2 weeks ago my collegues made some changes in the folder structure of the files, so I began syncing. I've rebooted the bomputer sereval times. Try it. Other times it gets stuck uploading a handful of files while downloading 1-80 files. Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and whi. I have installed Dropbox and started using offline and online, Offline folder i am using as share folder for 25 users in domain and folder size is 1tb. , I can't access those settings. but not actually syncing any files I edited. . There are no syncing in my Dropbox folder, and nothing is syncing. Click on the Dropbox icon in your menu bar and then click on the gear in the Notifications panel. 3. 6. I use Smart Sync for a number of folders. Each reply takes about 48hrs and all replies have not been helpful at all, offering very basic solutions that didn't work (such as install dropbox again). I'm getting more and more frustrated with the service you offer, and feel as much friction with it as with the Adobe suite back in the days: This means i loose A LOT of time trying to fix issues, my computer have often sub par to almost unusable performances because of your app synching hundreds. Using v. Email. To solve this, I have tried: Restarting my computer. 4 - while the long initial sync was starting, I ask to send me invitation for the shared folder. Today I noticed that nothing was syncing from this computer, and it was still stuck on "downloading 11 files. I did a peek at the console and in system log I found DB was looking at. I've been trying to fix the problems for about 2 weeks now, including uninstalling and reinstalling more than once. Its been days now that my desktop dropbox isnt syncing with my Dropbox account. If this doesn't resolve the issue, please follow the steps again and instead click "Fix permissions". Choose "Preferences. Tried restarting app. . cache -prune -o -type d -print0 | xargs -0 -l dropbox filestatus | egrep -v 'up to date|syncing'. My computer is connected to the internet so I don't know what the issue is. 4. I contacted support and they suggested doing a full reinstall. Installs & integrations, Syncing & uploads, Managing sync settings, Sync. [Dell Vostro 5590 Laptop] [Linux Mint 20 Mate] [Dropbox 102. A couple of days ago I noticed that my Dropbox sync was "downloading 11 files" for a long time. Even if I restarted it. Data files are something I have to share with project collaborators, and it is annoying to wait 2-3 days to upload just 9GB even though I have a Gigabit connection to my ISP. Is your Dropbox not syncing on Windows 10? Take it easy! Try the solutions mentioned in this video and your Dropbox will sync files properly. This overview of troubleshooting steps will solve most syncing issues. Customers drop in their files to be processed. I have tried repeatedly to get phone support and to no avail. Except for the above problem, you could also the similar situation, like Dropbox stuck syncing for days, Dropbox stopped syncing, etc. I'm using desktop app version 148. Good luck! Will definitely try this later. Now is stuck in "Starting. I use my dropbox a lot, but for the past couple of day I guess it hasn't been syncing my files? I was just going through the folder and most stuff has the green checkmark, but the most recent stuff has the blue syncing icon. I've tried all the suggestions I can find except re-installing the app. Dropbox learn; Contact support; cancel. "View sync issues" shows nothing. This is what you should do as a last resort. To troubleshoot the problem I disabled all the. Turn on suggestions. If it says up to date, but the Synology Cloud Sync stuck as well. Click on the 'Account' tab, and then click in the window under the tab (just anywhere will do) Hold down the 'Space' key. 426) of the app everything is back to normal but the app keep updateing by her. Click Upload under the search bar at the top. For the issue of “Dropbox not syncing” may cause by various different reasons, like client errors, firewall blocking, incompatible bad files etc. As per your suggestion I downloaded the latest version replacing the beta one that I was using in this computer (see above). Note: You can use the search bar in the top right to find the file or folder. this is a bug that have to be fix ASAP. Select 'Preferences' & then navigate on the 'Account' tab. Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and which were in sync to my laptop on Sunday. And desktop folders "don't exist" online if I try to share a link. Seriously. I rebooted my computer and it took about 20 minutes for Dropbox to finish "starting" and then it indexed and syncced in a pretty standard amount of time. I have an issue where Dropbox seems stuck uploading/syncing any files from my computer (MacOS 11, business account, smart sync enabled). Syncing. 307 Labels: Labels: Desktop and Web; Download;. I don't see the 'import' tab mentioned elsewhere in the forums. Click the Task Manager to find the Dropbox icon. Click the Dropbox icon in your menu bar. Furthermore, this made dropbox occupy too much CPU, memory, and network bands. I have tried to get some help and 3 different reps have given solutions that only made it worse. 0 Likes Reply. updated by: Kleajmp F. 7) When I try to access settings to check my settings to make sure it is not trying to sync my documents, desktop, etc. If your Dropbox desktop app is stuck syncing, waiting to sync, or not starting to sync, it may be due to your network settings or firewall: Check your firewall, security, and antivirus settings Check your network restrictions Dropbox stuck in Syncing. 4. Dropboxer Mark as New; Bookmark;Re: Windows app stuck displaying 'Syncing ### files'. Too much cache will lead to the Dropbox upload stuck issue as well. From the options, you need to select Preferences. Installs & integrations, Syncing & uploads, Managing sync settings, Sync. One of our clients is having issues with syncing from the website to app. Cloud file sync is available on multiple devices and platforms, from Windows and Mac to mobile devices like iPhone, iPad and Android via the Dropbox mobile app. sync everything as offline only/start fresh. 426) of the app everything is back to normal but the app keep updateing by her. This article explains how to check if your files are syncing, what their sync status is, and what order they’re syncing in. So strange! Thanks again, Kristaa month ago. Screens shots are linked. If you don't see any progress in the syncing status after a short period of time, please try the above again but instead choose "Fix permissions". Sync files across devices and platforms. In the meantime i can barely use it for professional matters. Bring your photos, docs, and videos anywhere and keep your files safe. I"m running the newest version of Dropbox, Mac 13. I contacted the support using Phone, Chat, Email, it has been 'escalated' to a differen. Often very very slow - sometimes 15 mins to sync. After migrating (moving the Dropbox to a secure MacOS location) the application is constantly syncing. I got to stage 7 and amOnce done, relaunch the Dropbox app to start syncing your files and see if the problem is resolved. Happy syncing & a wonderful rest of your Tuesday ahead! Jane. She has 130 files downloading for multiple hours, and appears to have made little to no progress. This has the following advantages: * doesn't barf on directories with spaces. Sync is core to what Dropbox does, but it can be affected by lots of factors. My upload has been frozen for 3 weeks now. Several camera pictures were taken from my phone have been uploaded to the cloud network but unable to sync my desktop and download them. A have big amount of files in my account, about 300gb and more than 200000 files. 3. If you click on the small Dropbox icon in your menu bar (next to the time), you’ll get a pop-up window on which you can click the little folder icon to open your local Dropbox folder direc. . There are some useful features in Settings to set up: Scheduler helps you to sync files at the time that you customize (daily, weekly, monthly,. Log in to dropbox. Welcome to LinuxQuestions. If you want to resume syncing, hover over Syncing paused in the white bar at the bottom of the window and click Resume syncing. I tried installing dropbox again and deleted the dropbox cache folder. Fix The Hardlinks In Dropbox On Your Computer. I could not figure out which files (because there's apparently no direct way to do so) but I went looking for blue or red sync icons. Thanks for the additional information and the screenshots too @Mary I. Dropbox should still sync, from the Dropbox desktop application to the web and the other way. nothing changed. dropbox file. My computer is connected to the internet so I don't know what the issue is. You can also upload files with the Dropbox mobile app. Uninstall dropbox. Any time the project was open Eclipse would lock access to certain files; Dropbox would attempt to sync them, and get "stuck"; it wouldn't just skip over them. I tried this but it doesn't work. This is what I've tried: Link / unlink Restart Uninstall - restart - reinstall Reinstall again Unlink my computer from device list on the website Delete the . Step 2. My Dropbox has been stuck syncing the exact same number of files for several days. - Full Sync happens also very often (and following indexation), usually resolved in a day, but it gets stuck a lot = many hours trying to debug. Then I dragged the master file (with it's sub-files) into the dbox folder. pst". It has some form of integration with Dropbox to allow it to share data between my Android phone and tablet. Select Preferences. Untill I booted some other computer containing new (and old) files that needed to be synced. I went on holiday and when i returned 2 weeks ago my collegues made some changes in the folder structure of the files, so I began syncing. But then the sync started again and is now "stuck" on over 2m files, nothing is happening at all. My computer is connected to the internet so I don't know what the issue is. Since the Dropbox desktop application is constantly syncing, one thing you can try is to unlink the app itself and then delete the files in batches online. Have a great rest of the week!Press the Ctrl + Shift + Esc key to quickly open the Task Manager of the computer. - Since a few months, the desktop app is launching with a lot of errors, sometimes still "launching" after a full hour past booting. "Fix hardlinks". 3) I removed all hidden files from computer-backup/ (both on my external drive and on dropbox. sudo sysctl -p. dropbox. iCloud is worse and OneDrive is only on par with Dropbox. Reinstalled or upgraded Windows/OSX/Linux - Rare, but when doing a re-installation or an upgrade can cause the Dropbox folder to be changed or reverted to an. " I have rebooted the Mac (10. - 02-08-2020. Then, a new window will open. . I have the "Dropbox Plus" subscription and I run the client on 4 computers. 6543 installed. It reindexed all files and synced, took nearly a day. Step 4. 10. Launch Task Manager. I'm having a similar problem: I updated Dropbox desktop app after upgrading to OS 13. 172 of the Dropbox app on my 2015 MacBook Pro (with the latest Catalina macOS 10. Fix The Permission Issues With Dropbox. I am a paying customer and very frustrated with Dropbox. 2 Running Dropbox v63. Why does Dropbox need to “sync my files again”? Updated Sep 13, 2023. 3) Select the Account tab. I've been trying to fix the problems for about 2 weeks now, including uninstalling and reinstalling more than once. It continually reports it's uploading only 392 file but there's actually one million files to sync (re-index actually). Unfortunately, there is no ‘summary article’ to. Hey everyone, I'm syncing over 2. #2. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Restarted the MacBook Pro. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as. (Send it to Trash if you'd like) Also delete the . I have been copying the same files to my desktop, modifyinig them and copying them back and doing the same on the surface pro for the last couple of weeks. I left the computer online for 2 whole days, 24 hours a day, but still this message persisted and while many folders and files. I uninstalled and reinstalled the desktop app, but stil. Dropbox accounts with a large number of files may take longer to sync. Hi @ChristopherMagic, have you paused syncing in the Dropbox desktop application? Do you have any other cloud services running at the same time as the Dropbox app?1) made a copy of my local Dropbox folder. 4. Walter. 426) of the app everything is back to normal but the app keep updateing by her self. " when hovering over the Dropbox icon or when doing a "dropbox status" from the command line. My Dropbox app has been stuck syncing for a number of days with 4000 odd files to go. Tried fixing permissions and hardlinks, but it doesn't get unstuck. In the cache folder, select the cache you wish to delete. 426) of the app everything is back to normal but the app keep updateing by her self. 4. Unlink and re-link to Dropbox. Here, unselect any unnecessary files. Make sure the Dropbox desktop application is running & click on the Dropbox icon in your menu bar. Tried fixing permissions and hardlinks, but it doesn't get unstuck. I have the same problem since tow weeks now, the first time I start windows the sync works perfect, but when some one update a file in another location the synchronization process get stuck, and I cant get in to the task icon properties, I already try turning off Avast. She has 130 files downloading for multiple hours, and appears to have made little to no progress. 09-26-2022 08:25 AM. One of our clients is having issues with syncing from the website to app. 5 and running Dropbox 21. 4476 ViewsUnder the Account section, press the Alt + H keys, then tap the Fix Hardlinks option. 172 of the Dropbox app on my 2015 MacBook Pro (with the latest Catalina macOS 10. I'm a 10+ years paying customer. - Since a few months, the desktop app is launching with a lot of errors, sometimes still "launching" after a full hour past booting. Files that were already in my dropbox are not downloading. When the account is suitably empty, you can relink your Dropbox desktop. reinstall dropbox. Step 2: Scroll down the app list, click Backup and Sync from Google and choose Uninstall. I have tried deleting app and reinstalling. Navigate to the Account tab. According to the new local folder created based on this update, I've got 154. This has the following advantages: * doesn't barf on directories with spaces. psd files had a "/" in it, and I believe it was causing the rest of them to not sync. Read all the posts but no real answer. Which I did. Untilstalling and installing the program on both phone and the computer. They are not nested in many folders, nor are their names unusual or long. Hey ! Thanks for letting us know you are on our latest stable version. 4. sudo service dropbox status dropboxd for USER ubuntu: running (pid 11306)A week or so ago dropbox got stuck syncing. button associated with the file, and click Delete in the menu. - Delete and re-add files to dropbox. Go to solution. Frankly I am not even sure what version of dropbox I am on. But nothing at all shows up in my "sync queue"—it just says "checking for updates" perpetually. 14. DROPBOX WAS FREAKING PAUSED. Make sure the Dropbox desktop application is running. Step 3. 1) Right-click the Dropbox icon in the system tray, or menu bar, by the clock. Says syncing 42 files, forever. 2 on my MacBook. my files stopped syncing two days ago when I upgraded my Dropbox. After changing the smart sync options inside the app, it updates quickly but then becomes stuck on one or more files. Newly saved or updated files are automatically synced everywhere, so you don’t have to spend time emailing the latest versions to collaborators. . I have shut down/restarted the computer, but it starts doing the same thing again after the Dropbox application starts. 1 Mbps every minute or so). max_user_watches=100000. Expand Disk. 04-19-2022 09:36 AM. Hi Dropbox. 5632 Views 3 Replies 0 Likes Posted by: Folders are empty on my machine, but they still have files online. Ive been using Dropbox for several years but a few months ago set up another mac which syncs to the same dropbox account. Ventura, Dropbox and "double" syncing issues. This time, I had successfully downloaded my whole Dropbox folder. Now the technician I was working with has not replied all morning. updated by: Kleajmp F. Hi , thanks for the speedy response! I can confirm this is indeed the latest stable version of our app. March. Everything was working well until I again clicked on an Ubuntu. Hold down the 'Alt+H' keys. This started just a couple of days ago, I have tried running it as admin, clearing cashe, reseting selective synking. 2- Deactivate the antivirus. Windows 10 - Dropbox v147. It doesn't sync any file. What is showing on the Dropbox website is correct but what is showing on the app/on my computer is out of date. Hey , welcome to our community! It sounds like used Finder to look for the file that the sync was stuck on. 6) Open the . The file should disappear from the Finder in a few seconds. So, to complete the synchronizing process you might need to change bandwidth usage settings. The "syncing" icon has been displayed on my Dropbox icon in my Mac system bar at the top of the screen for over a week now. 4303 ViewsChoose the files on your computer to sync, and select a OneDrive folder as the destination. I am using Dropbox 3. Create, upload, and share. I have a basic Dropbox account, with 13. com can be up to 50 GB. I changed the files names (delete the '-'), however after restarting the file list of being sync where the same with the old names. I am only using 16% of the space available on my dropbox account. However, I recently noticed that in Finder there is a progress indicator next to the iCloud Drive that says 'Uploading x items" and "29. It is still syncing, I will keep you info. com and manually deleted the file (the .